Job Description
Job summary
Reporting to the Area Business Manager, the Business Support Assistant will be responsible for producing high quality, detailed work based on established standards, guidelines and procedures within the prescribed SLA’s.
Key Responsibilities
- Train and accredit Internal and External Advisors’ support staff on Gemini products and processes
- Trace and upload all outstanding requirements to process applications in the shortest possible turnaround time
- Assist with Curo health appointments
- Assist branch to make regional monthly targets
- Uploading and follow up of the following queries: premiums, change of beneficiary, debit orders, letters of authority, change of broker, amendments, change of DOC, change of details, claims
- Support functions include performing daily routine procedures
- To monitor Incompletes and Service Request and communicate outstanding requirements on applications as...