Job Description
Job Description
Handle inbound calls, chats, web enquiries and emails from prospects or customers who want to buy or have an interest in implementing projects involving Motorola Solutions’ products and solutions
Own non-technical requests and drive through to resolution.
Work with the repair centre on resolving issues around repair time, quality issues or shipping.
Act as focal point and liaise with customers, partners, engineers and support managers
Assist partners/ prospective partners with questions on the PartnerEmpower program or related tools and trainings. Provide administrative support to both partners and internal Motorola employees.
Make outbound calls as and when required by the Channel, Sales and Marketing teams and in accordance with the PartnerEmpower Program to; profile newly applied partners, welcome newly accepted partners and maintain contact with existing partners a...