Job Description
Business Support Specialist
We are looking for Business Support Specialists to provide multi-channel support to global business application users. These roles focus on empathy, multitasking, communication, and problem-solving to deliver timely and high-quality support.
Skills & Profile
- Strong customer-service mindset: polite, helpful, and empathic
- Analytical and inquisitive: asks the right questions and identifies the root cause
- Multitasking and prioritization skills
- Ability to translate business needs into technical or process requirements
- Comfortable working in a global, matrixed environment
- Strong English communication skills
- Confident in challenging situations
- Team player with a positive, can-do attitude
- Bachelor’s degree or equivalent experience in technical, business, or support roles
Functional Competencies: