Business Systems Support Engineer

Location: Wrexham Job Type: Contract Industry: Cloud & Platform Job reference: BBBH442214_1782323984 Posted: about 5 hours ago

Business Systems Support Engineer

Location: Wrexham, Wales - Hybrid, 3-5 days onsite
Hours: Monday-Friday, 8:00am-5:00pm UK time
Contract: Inside IR35

We are on the lookout for a Business Systems Support Engineer to join a global technology support function.

You will provide advanced support for a business-critical, web-based platform within a regulated environment. The role sits between first-line support, application owners and development teams, providing technical and functional support across complex system workflows.

This is not a standard Service Desk role. You will build strong knowledge of application behaviour, data flows, integrations and user needs, helping to improve system stability, user experience and the overall support model.

What you'll be doing