Job Description
About the role
As a proactive and enthusiastic Business Technology Analyst, you will join our IT support team to ensure our people have the technology they need to succeed. You will serve as the first point of contact for technical issues while gaining hands-on experience in security and strategic IT projects. This role is a unique opportunity to grow professionally in a high-growth environment, collaborating with expert engineers to maintain our high standards of technical excellence and innovation.
What you'll be doing:
Serving as the primary point of contact for all IT-related queries, providing prompt assistance and accurate triage for end-users.
Diagnosing and resolving Level 1 technical issues across software and hardware, ensuring a seamless experience for the entire team.
Onboarding new employees by configuring equipment and software, ensuring they are set up for succe...