Job Description
Job Description
Insight Global is seeking a Sr. Service Engineering Lead to supervise field teams (3–4 Field Service Representatives) responsible for installation, integration, and sustainment of C-UAS equipment (jammers, radios, mounts, sensors, software, and more). This role will entail hands on technical leadership, field execution, customer engagement, and lifecycle sustainment to ensure system readiness and long term operational success.
What you'll do:
• Team Leadership & Supervision:
o Supervise, mentor, and help schedule 3–4 Field Service Representatives (FSRs) responsible for C UAS installations, integration, and sustainment.
o Conduct field coaching, performance feedback, task assignment, and escalation management to ensure high quality and timely execution.
o Maintain safety, certifications, and field readiness; coordinate training and on boarding for new FSRs.
• System Installation, Integration & Deployment: :
o Own on site installation s...
Insight Global is seeking a Sr. Service Engineering Lead to supervise field teams (3–4 Field Service Representatives) responsible for installation, integration, and sustainment of C-UAS equipment (jammers, radios, mounts, sensors, software, and more). This role will entail hands on technical leadership, field execution, customer engagement, and lifecycle sustainment to ensure system readiness and long term operational success.
What you'll do:
• Team Leadership & Supervision:
o Supervise, mentor, and help schedule 3–4 Field Service Representatives (FSRs) responsible for C UAS installations, integration, and sustainment.
o Conduct field coaching, performance feedback, task assignment, and escalation management to ensure high quality and timely execution.
o Maintain safety, certifications, and field readiness; coordinate training and on boarding for new FSRs.
• System Installation, Integration & Deployment: :
o Own on site installation s...