Job Description
Deadline Date: Friday 26 June 2026
Requirement: JISR Services Support Centre (JSSC) Technician
Location: Mons, BE
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 836
Required Start Date: 4 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
The contractor will be part of a team and will work in an integrated NIC + Contractors team, filling in a G12 equivalent Technician role.
The scope of the assignment will be limited to providing Level2 and Service Management Support according to the submitted Incidents, Service Requests, Change Requests, Task, Requests for Information or Internal activities, traceable through the NCIA ITSM and/or Azure DevOPS NATO Software Factory ticketing system.
The Technician will be required to respond, document, categorize and solve a...