Job Description
Deadline Date: Thursday 25 June 2026
Requirement: Business Analyst (NaaS)
Location: The Hague, NL
Full Time On-Site: Yes
Time On-Site: 100%
Total Scope of the request (hours): 418
Required Start Date: 1 August 2026
End Contract Date: 31 December 2026
Required Security Clearance: NATO SECRET
Duties & Role:
Track, analyze, and report SLA and KPI performance across customers and services.Identify service risks, trends, breaches, and improvement opportunities through regular reporting.Work closely with account managers to support customer reviews, renewals, and commercial discussions.Validate billing data to ensure invoicing reflects the correct number of managed devices, services, and contract scope.Maintain accurate service inventories, commercial records, and contract-related data.Coordinate with partners to...