💼 Full-Time Position

C004950 Service Level Manager (NS) - TUE 30 Jun

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EMW
📍 Braine-l'Alleud, Wallonia, Belgium
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Location
Braine-l'Alleud, Belgium
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Posted
June 19, 2026
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Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Deadline Date: Tuesday 30 June 2026

Requirement: Service Level Manager

Location: Braine-l'Alleud, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 3 August 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

  • Responsible for monitoring end to end provision of services, ensuring that all Service Delivery entities are properly engaged in the delivery of services and providing value.
  • Establishes necessary communication with Service Delivery Managers, Customers, Account Managers, Data Analysts and any other stakeholders.
  • Contributes into SLA preparation and negotiations
  • Develops KPIs and associates with the SLA target levels.
  • Communicates with SDMs, customers and any other stakeholders and maintaining common agreement.
    • ...