Job Description
Daily Operations Management
- Oversee day-to-day café/restaurant operations
- Ensure smooth front-of-house and back-of-house coordination
- Maintain high standards of food quality and service
- Monitor cleanliness, hygiene, and safety standards
2. Staff Management
- Hire, train, and supervise staff (servers, baristas, chefs, kitchen staff)
- Create staff schedules and manage shifts
- Monitor employee performance and provide feedback
- Handle staff conflicts and disciplinary actions
3. Customer Service
- Ensure excellent customer experience
- Handle customer complaints and resolve issues promptly
- Build customer relationships ...