Job Description
The operational delivery and service of an excellent café experience at Blenheim Palace. With clear focus on standards, presentation, and customer service.
What we are looking for:
We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that’s okay, transferable skills and experience are highly valued.
- Leadership Skills: Ability to motivate, lead, and develop a team of staff.
- Experience: You should have experience in café operations with high revenues.
- Customer Care: Develop and implement outstanding customer care standards and procedures.
- Training Orientation: Self‑motivated, analytical, objective, innovative, and assertive.
- Regulatory Knowledge: Knowledge of current Health, Safety, and Licensing Legislation, Food safety, and health and safety Regulations.
- Integrity and ability to manage a team.
- Impactful – Lead by exampl...