Job Description
Job Description
:
ESSENTIAL DUTIES AND RESPONSIBILITIES
The associate is responsible for the functions below, in addition to other duties as assigned:
Keeps bakery department well stocked and appealing to meet customer demand. Smiles and greets customers, makes suggestions, answers questions about various products and preparation of cakes. Helps resolve customer concerns in a prompt and courteous manner. Takes customer orders over the phone or in person at the store with a pleasant and positive attitude. Determines what the customer is looking for in terms of size, flavor and appearance. Creates the finished decorated product in timely fashion.Decorates cakes and other bakery products using dye, specific designs or by creating custom designs. Uses variety of creams, frostings and fillings with consistent outcome. Makes icing for cakes and other related products. Adheres to company approved recipes.Trims and cuts cakes to requi...