Job Description
YOUR PROFILE
- Excellent spoken and written command of the English language with a cheerful confident professional and courteous tone.
- Excellent interpersonal skills and relates well with a wide range of people/customers
- Demonstrated excellent attention to detail
- The Arabic Language is distinct Advantage
- Demonstrated ability to work effectively as part of a busy team
- Proficient computer skills
- Ability to work flexible rostered hours including scheduled breaks
- Working knowledge of Microsoft Office
- Tolerance for stress in a fast paced working environment
- Previous call centre experience is preferred.
- A minimum of grade 10 schooling or equivalent is required but a high school certificate is preferred
RESPONSIBILITIES
The job holder will be responsible for answering customer calls and inquiries and ensuring customer bookings and traces are actione...