Job Description
Position Description
We are hiring for Customer Service Representative (Blended)
Your future duties and responsibilities
- Analyze customer data to provide the client with clean and commonly defined account structures.
- Contact customer for service validation and delivery as defined by stated quality KPI’s
- Timely and accurate management of assigned orders, including utilization of Order Management Tracker system
- Check tools to resolve non-match account creation requests.
- Go through workflows, define steps and make decisions
- Able to meet or exceed agreed service level targets with the client.
Willing to work on a Shifting Schedule
Amenable to work onsite in McKinley, Taguig during Training
Knowledge and Skills:
- Flexibility to work on varied projects and assignments
- Ability to multita...