Call Center Agent – Community Management

About the Role: Tafaseel BPO is hiring on behalf of a valued client for the role of Call Center Agent – Community Management . The ideal candidate will have prior experience in handling community or resident-related inquiries, and will play a key role in ensuring a high-quality experience for community members through prompt, courteous, and knowledgeable customer service.

This role is perfect for candidates who are empathetic, solution-oriented, and familiar with working in community-driven environments.

Note: Priority will be given to candidates who are currently on a sponsored visa .

Key Responsibilities:

• Respond to incoming calls, emails, and other communication channels from residents or community members.
• Handle service requests, general inquiries, and complaints in a professional and timely manner.
• Log all interactions accurately usin...