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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Answer calls professionally
- Respond to customer inquiries
- Handle and resolve customer complaints
- Provide customers with product and service information
- Process orders, forms, and applications
- Identify and escalation priority issues
- Coordination with concerned department in cases customer query needs second step follow-up.
- Generate and Follow up of business leads sent to business and reporting of loop closing to line manager.
- Any other task assigned by line manager.
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