💼 Full-Time Position

Call Center Agent - Educational Assistance Provider (Php 19,500)

🏢
Alorica
📍 makati, metro manila, Philippines
📍
Location
makati, Philippines
📅
Posted
May 30, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Responsibilities



  • Respond to customer inquiries via phone, email, and chat.

  • Provide accurate information regarding products and services.

  • Resolve customer complaints efficiently and courteously.

  • Maintain a positive and professional attitude at all times.

  • Document interactions and update customer records as necessary.

  • Meet performance metrics and goals set by management.


Job Details



  • Job Title: Call Center Agent

  • Educational Qualifications: High/Senior High School diploma required.

  • Experience Level: No prior experience required; training provided.

  • Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.

  • Responsibilities and Duties: Ha...