Job Description
Call Center Agent | Financial Analyst | Fixed Weekends Off
Caldwell Communications Consultancy Philippines
On-site - Mandaluyong | No Exp Required | High/Senior High School | Full-time
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Job Description
We are hiring Financial Customer Service Representatives to assist clients with account inquiries, billing, and transactions while providing accurate, professional support.
Responsibilities
- Respond to financial inquiries via phone, chat, or email
- Assist with payments, account updates, and billing questions
- Document all interactions in the system
- Escalate complex issues to supervisors
- Maintain productivity, quality, and client satisfaction metrics
Schedule & Training
Shifts include nights, weekends, and holidays.
Paid training on financial processes and systems.
Requirements
- High School or Senior High School graduat...