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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Handle inbound and outbound calls to assist customers with inquiries and support.
- Provide excellent customer service by addressing and resolving customer issues promptly.
- Document all interactions with customers using the call center management system.
- Schedule appointments and follow up with clients to ensure satisfaction.
- Collaborate with team members to enhance service delivery and improve processes.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- Experience Level: Entry-level (0-2 years).
- Skills and Competencies: Proficiency in the English language.
- Skills and Competencies: Strong customer service orientation.
- Skills and Competencies: Effective scheduling and time management skills.
- Skills and Competencies: Excellent problem-solving abilities.