Job Description
On-site - Iloilo No Exp Required High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
Maternity & Paternity Leave, Sick Leave, Vacation Leave
Description
We are looking for CSRs to join a fast growing account in Iloilo. You will be responsible for delivering exceptional service to valued clients through effective communication, problem-solving skills, and customer profiling.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat
- Resolve customer issues and complaints with a focus on first-call resolution
- Maintain accurate and comprehensive records of customer interactions
- Collaborate with team members to improve customer service processes
- Provide product and service information to assist customers with th...