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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Handle inbound and outbound calls effectively, ensuring a high level of customer satisfaction.
- Assist customers with inquiries, providing accurate information and troubleshooting assistance.
- Maintain detailed records of customer interactions and transactions.
- Work collaboratively with team members to meet and exceed service targets.
- Utilize technical skills to navigate various software and systems to manage customer requests.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years (entry-level position)
- Skills and Competencies: Strong customer service and communication skills
- Skills and Competencies: Problem-solving and organizational abilities
- Skills and Competencies: Proficiency in English language
- Qualities and Traits: Excellent interpersonal ski...