Call Center Agent

Synlink Recruitment Outsourcing Co. Inc.

Job Description

Telecommunication Allowance, Medical Reimbursement

Government Mandated Benefits

• Handle inbound and outbound calls efficiently.
• Assist customers with inquiries and resolve issues.
• Maintain accurate records of interactions.
• Provide product and service information.
• Achieve performance targets and metrics.
• Work collaboratively with team members.
• Stay updated on company policies and procedures.
• Educational Qualifications: High School/Senior High School diploma is required.
• Experience Level: Fresh graduates or students with no prior experience are welcome to apply.
• Skills and Competencies: Proficiency in English, strong customer service abilities, scheduling capabilities, problem-solving skills, familiarity with Salesforce, and effective people and interpersonal skills.
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