Job Description
Job Description
Your responsibilities
- Be the voice of Transat by answering incoming calls from customers and travel agents (reservations, flight changes, etc.);
- Promote our products: seat selection, baggage, special services, insurance, etc.
- Help customers navigate our websites;
- Provide exceptional service, demonstrating attentiveness, empathy, and professionalism.
What we make available to you
- A schedule based on operational needs, confirmed in advance and tailored to your seniority and preferences;
- Personalized training and onboarding to master our products and systems; Presence in the office 2–3 days per week will be required during the training and onboarding period.
Two work options to work according to your lifestyle
- At the Montreal office located at 300 Léo‑Pariseau, just steps from Mount Royal Park;
- In h...