Job Description
Overview
On-site - Quezon City • No Experience Required • High/Senior High School • Full-time
Job Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to improve service quality.
- Follow company policies and procedures consistently.
- Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
- Experience Level: Previous experience in a call center or customer service role preferred.
- Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
- Working Conditions: Office environment, shift...