💼 Full-Time Position

Call Center Agent

🏢
Concentrix 1BPO
📍 quezon city, metro manila, Philippines
📍
Location
quezon city, Philippines
📅
Posted
June 05, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Overview

Employment type: Full-time, on-site in Quezon City. Educational requirement: High school level (HS) or Senior High School; prior experience not required.

Responsibilities

  • Communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • Listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer
  • Maintain basic knowledge of client products and/or services

Benefits & Perks

  • Very competitive salary
  • Meal and transportation pay
  • Night differential (when applicable)
  • Account incentives
  • Sick and vacation leaves
  • Educational assistance