Job Description
Overview
On-site - Quezon City 1-3 Yrs Exp High/Senior High School Full-time
Job Description
Insurance Health & Wellness
HMO
Role : CSR | Voice | Financial Teachnology Campaign
Site & Shift: CPT 1, Cubao, Quezon City | Night Shift | Onsite
Salary : Up to 27K (depends on the experience)
Description
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
- Provide accurate information and resolve issues to enhance customer satisfaction.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with team members and management to improve processes and customer experience.
- Meet and exceed performance metrics, including call handling time and customer satisfaction scores.
Requirements
- Educational Qualifications: High School diploma or equivalent.
- ...