Job Description
Overview
Customer Service Representative – (Telco / Troubleshooting / Sales)
Deliver exceptional customer support via calls by assisting with inquiries, resolving technical issues, and providing accurate and efficient troubleshooting solutions for telecom-related services. Ensure customer satisfaction by maintaining a professional, empathetic, and solution-oriented communication style.
Responsibilities
Deliver exceptional customer support via calls by assisting with inquiries, resolving technical issues, and providing accurate and efficient troubleshooting solutions for telecom-related services. Ensure customer satisfaction by maintaining a professional, empathetic, and solution-oriented communication style.
Qualifications
- At least a Senior High School Graduate / High School Graduate (Old Curriculum)
- Minimum of 6 months BPO experience in a sales/telco/tech or customer service role (preferably handling international acc...