Job Description
Job Title: Call Center Agent - Ukrainian Speaking
Location: Portugal
Role Overview: We are hiring Ukrainian-speaking Customer Service Advisors to join a multinational enterprise located in Portugal.
Core Responsibilities:
- Handle and resolve client queries across various channels, including live chat, email, and telephone.
- Deliver polite, transparent, and highly professional assistance to all users.
- Supply precise answers focused on effectively resolving the customer's needs.
- Accurately log and maintain records of all client communications within our internal database.
- Consistently uphold the company's service benchmarks and quality expectations.
- Work cross-functionally with global team members as situations require.
- Previous background in customer support is entirely optional.
Candidate Requirements: