💼 Full-Time Position

Call Center Agent

🏢
Sigma Inc
📍 Worcester, Massachusetts, United States
📍
Location
Worcester, Massachusetts, United States
📅
Posted
May 13, 2026
⏰
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

(phone number removed) Call Center Agent (Behavioral Health / Crisis Line) – Worcester, MA | 3-Month Contract | Immediate Start

Location: Worcester, MA (Onsite – travel within 35-mile radius required)

Schedule:




  • Mid Shift: 4x10 (3:00 PM – 11:30 PM)

  • OR 5x8 (3:00 PM – 1:30 AM)

    Duration: 3 Months Contract (Potential Extension)

    Start Date: June 1 (Immediate Joiners Preferred)

    Company: Sigma Systems




Job Overview

UMass Memorial Health is seeking a Call Center Agent (Behavioral Health Crisis Specialist) to support its Access Division Crisis Call Center in Worcester, MA.



This is a high-impact, fast-paced role supporting individuals experiencing mental health and substance use cri...