Job Description
On-site - Manila 5-10 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Handle inbound and outbound customer calls with professionalism.
- Provide accurate information regarding products and services.
- Resolve customer inquiries and complaints effectively.
- Document all customer interactions in the database.
- Collaborate with team members to improve customer service processes.
Requirements
- Educational Qualifications: Bachelor’s degree in communications or a related field.
- Experience Level: 5–8 years of experience in a call center or customer service environment.
- Skills and Competencies: Strong verbal communication skills, p...