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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Provide outstanding customer service and support to clients over the phone.
- Handle incoming calls and respond to customer inquiries effectively.
- Resolve customer issues and complaints in a timely manner.
- Document all interactions and maintain accurate records.
- Collaborate with team members to improve service delivery.
Requirements
- Educational Qualifications: Bachelors degree in a relevant field preferred.
- Experience Level: 13 years of experience in a call center or customer service role.
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Proficiency in using call center software and databases.
- Qualities and Traits: Patience and a customer-oriented mindset.
- Working Conditions: Ability to work in a fast-paced environment.
- Responsibilities and Duties: Ability to handle multiple ta...