Job Description
Call Center Agents with Salary upto 30K+inc.
On-site - Muntinlupa 3-5 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Manage large amounts of inbound and outbound calls in a timely manner.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Maintain accurate records of customer interactions and transactions.
- Follow communication scripts when handling different topics.
- Keep records of customer complaints and elevate issues when necessary.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3–5 years of experienc...