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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Handle inbound and outbound calls in a professional manner.
- Provide customer support and resolve issues effectively.
- Document customer interactions and feedback accurately.
- Collaborate with team members to enhance service quality.
- Meet performance metrics and targets consistently.
Requirements
- Educational Qualifications: Diploma in any relevant field.
- Experience Level: 5–7 years of experience in a call center environment.
- Skills and Competencies: Strong communication and interpersonal skills.
- Responsibilities and Duties: Ability to multitask and manage time effectively.
- Qualities and Traits: Customer-focused with a positive attitude.
- Working Conditions: Comfortable working in a fast-paced call center environment.
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