💼 Full-Time Position

Call Center Customer Service Representative

🏢
Choice Housing Ireland Ltd
📍 belfast, northern ireland, United-Kingdom
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Location
belfast, United-Kingdom
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Posted
June 12, 2026
Type
Full-Time
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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Hybrid working (anticipated 2 days in the office)

Yearly Salary Increments applicable

Job Reference: SCA/9925/0326

The successful applicant will join the Services Centre team dedicated to providing a high level of customer service. In this fast-paced role, you will answer incoming calls from tenants, stakeholders and the general public and make outgoing calls to ensure excellent service delivery and problem resolution.

Our employees have access to a range of benefits:-

  • 22 days annual leave plus an additional 5 days after 5 years’ service, and 12 public holidays,
  • Hybrid working, anticipated 2 days p/w in the office,
  • Death in service payment x3 annual salary,
  • 6 months’ paid maternity leave and 2 weeks paid paternity leave
  • Dedicated Health and Wellbeing champions/Mental Health First Aiders,
  • Learning and Development opportunities,
  • Health cash plan ...