Call Center Head - Lead Teams, Drive KPIs & Quality

A leading recruitment agency is seeking a Call Center Manager to oversee team performance and development in Muntinlupa. This role involves implementing training programs, managing KPIs, and ensuring quality assurance across teams. Candidates should possess a Bachelor's degree and a minimum of 5 years’ call center management experience, including at least 3 years in a senior position. The company offers a full-time position with mandatory benefits such as health insurance and 13th month pay.
#J-18808-Ljbffr