Job Description
On-site - Pasig 3-5 Yrs Exp Diploma Full-time
Job Description
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Incentives
Insurance Health & Wellness
HMO
Annual Company Trip, Free Meals, Sleeping Quarters
Description
- Handle inbound and outbound calls ensuring high-quality customer service.
- Resolve customer queries and issues effectively and efficiently.
- Document all interactions with customers in the required systems.
- Meet and exceed individual and team performance metrics.
- Provide feedback to management on customer issues and concerns.
Requirements
- Educational Qualifications: Diploma in a relevant field.
- Experience Level: 3–5 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills. <...