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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Manage inbound and outbound calls while maintaining a high level of customer satisfaction.
- Address customer inquiries, resolve issues, and provide accurate information for product and service queries.
- Document and track customer interactions through internal systems.
- Collaborate with team members to achieve individual and team performance goals.
- Participate in training sessions to improve product knowledge and customer service skills.
Requirements
- Educational Qualifications: Bachelors degree in any field preferred.
- Experience Level: 35 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Qualities and Traits: Strong problem-solving abilities and a customer‑centric attitude.
- Responsibilities and Duties: Ability to work in a fast‑paced environment and handle mu...