Job Description
iQor is seeking a Quality Assurance Supervisor in Quezon City, Philippines, to supervise and coach QA agents, ensuring consistent call quality and customer satisfaction. Responsibilities include analyzing call data, collaborating on performance strategies, and ensuring adherence to company policies. The ideal candidate has over 3 years of call center experience and is skilled in coaching and data analysis. Join us to enhance the customer experience through effective quality assurance practices.
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