Job Description
Call Center Representative - Alorica Clark Site - Work Onsite
Urgent: ₱18.5-27.5K monthly, on-site in Pampanga, no experience required, high/senior high school, full-time.
Job Description
Alorica is seeking a Call Center Representative to work onsite in Pampanga. The role offers a competitive salary package, incentives, and benefits.
Responsibilities
- Answer customer inquiries via phone, email, or chat
- Resolve complaints and provide effective solutions
- Process orders, payments, and refunds
- Assist with product and service support
- Maintain accurate customer records in the system
- Communicate clearly and follow company guidelines
- Coordinate with other teams for issue resolution
- Meet performance and quality metrics
- Gather and relay customer feedback
Requirements and Benefits
- Competitive salary packages + incentives
- No BPO experience ...