💼 Full-Time Position

Call Center Representative - Alorica Sta. Mezza Site - Work Onsite

🏢
Alorica Philippines
📍 quezon city, metro manila, Philippines
📍
Location
quezon city, Philippines
📅
Posted
June 05, 2026
Type
Full-Time
🎯

Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.

Job Description

Urgent ₱18.5-30K (Monthly) On-site - Quezon No Exp Required High/Senior High School Full-time

Job Description

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Government Mandated Benefits

Health Insurance, HMO

Professional Development

Job Training

Maternity & Paternity Leave, Sick Leave, Vacation Leave, Volunteer Time Off

Responsibilities

  • Answer customer inquiries via phone, email, or chat
  • Resolve complaints and provide effective solutions
  • Process orders, payments, and refunds
  • Assist with product and service support
  • Maintain accurate customer records in the system
  • Communicate clearly and follow company guidelines
  • Coordinate with other teams for issue resolution
  • Meet performance and quality metrics
  • Gather and relay customer feedback

Requirements...