Job Description
JD: Call Center Representative
Experience: 2+ Years
Working Days: 6 Days Working
Employment Type: Contractual (1 Year)
Notice Period: Immediate Joiners Preferred
Job Summary
We are looking for a dedicated and customer-focused Call Center Repesentative to manage customer interactions, resolve queries, maintain records, and ensure high levels of customer satisfaction. The ideal candidate should possess strong communication skills, problem-solving abilities, and basic technical knowledge.
Must Have Skills
- Communication Skills: Good verbal and written communication skills in English and regional languages.
- Tech Proficiency: Basic computer knowledge and familiarity with CRM tools, MS Office, and data entry systems.
- Customer Handling Skills: Ability to interact with customers professionally and patiently.
- Problem-Solving Ability: Capab...