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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Provide exceptional customer service via phone in a fast-paced environment.
- Handle inquiries, complaints, and support requests with professionalism.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to resolve customer issues effectively.
- Adhere to company policies and procedures to ensure a quality experience.
Qualifications and Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Open to Fresh Graduates/Students.
- Skills and Competencies: Proficient in English; strong customer service; scheduling; familiarity with Salesforce; financially literate; call centre experience preferred; excellent interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, schedule appointments, and support sales efforts. ...