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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Responsibilities
- Handle inbound and outbound customer calls
- Provide accurate information about products and services
- Resolve customer issues and complaints efficiently
- Maintain detailed records of customer interactions
- Collaborate with team members to improve service levels
- Achieve performance metrics and goals
- Ensure customer satisfaction through effective communication
Job Details
- Job Title: Call Center Representative
- Educational Qualifications: Diploma required
- Experience Level: Less than 1 year of experience in customer service or call center
- Skills and Competencies: Proficient in English language, exceptional customer service skills, effective problem-solving abilities, and a strong team player
- Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain call records, and assist team me...