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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Resolve customer issues and provide appropriate solutions in a timely fashion.
- Document all interactions and maintain accurate customer records.
- Provide product and service information to customers effectively.
- Work collaboratively with team members to improve service delivery and customer satisfaction.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 1-3 years in a customer service or call center environment
- Skills and Competencies: Excellent communication skills, both verbal and written
- Qualities and Traits: Strong problem-solving abilities and a positive attitude
- Responsibilities and Duties: Ability to handle difficult customer interactions and remain calm under pressur...