Job Description
On-site - Lapu-Lapu No Exp Required Diploma Full-time
Responsibilities
- Handle incoming calls and respond to customer inquiries effectively.
- Provide exceptional customer service and support regarding product queries and issues.
- Utilize Salesforce and other tools for account management and customer tracking.
- Document all interactions and maintain accurate records of customer complaints and resolutions.
- Assist in sales tasks when necessary, contributing to overall team objectives.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 0–2 years
- Skills and Competencies: Proficiency in Salesforce and account management
- Skills and Competencies: Strong work ethic and excellent customer service skills
- Qualities and Traits: Strong people skills and technical aptitude