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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Handle inbound and outbound customer calls in a professional manner.
- Provide excellent customer service and support by addressing inquiries and resolving issues.
- Document interactions with customers accurately in the CRM system.
- Assist with scheduling appointments and managing follow-ups.
- Collaborate with team members to improve overall customer satisfaction.
- Maintain a positive attitude and promote the company’s products and services.
Requirements
- High school diploma or equivalent
- Experience Level: 1-3 years
- Proficiency in English Language, Customer Service, and Salesforce
- Skills and Competencies: Strong problem-solving and organizational skills
- Qualities and Traits: Excellent communication skills and a positive attitude
- Responsibilities and Duties: Ability to work in a fast-paced environment and multitask effectively