🎯
Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
- Handle inbound and outbound calls with professionalism and efficiency.
- Provide accurate information to customers regarding products and services.
- Resolve customer inquiries and complaints in a timely manner.
- Document all customer interactions in the database for future reference.
- Collaborate with team members to enhance customer satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field is preferred.
- Experience Level: 0–2 years of experience in a customer service role.
- Skills and Competencies: Proficient in English language; strong customer service abilities.
- Responsibilities and Duties: Ability to multitask and handle pressure in a dynamic work environment.
- Qualities and Traits: Excellent communication skills and a positive attitude towards customer inte...