Job Description
Call Center Representative (Patient Care Coordinator)
Synlink Recruitment Outsourcing Co. Inc.
On-site - Taguig No Exp Required High/Senior High School Full-time
Job Description
Employee Recognition and Rewards
Incentives
Insurance Health & Wellness
HMO
Qualifications:
- At least High School Graduate
- Willing to learn and grow in the BPO industry
Key Responsibilities
- Respond to inbound calls, emails, or chat inquiries from patients and healthcare partners
- Schedule, confirm, and reschedule patient appointments
- Verify patient demographics and insurance information
- Provide clear guidance on healthcare services, procedures, and next steps
- Coordinate with clinical teams, providers, and insurance companies to ensure continuity of care
- Document interactions accurately in patient management systems
- Resol...