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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat in a professional manner.
- Maintain accurate records of interactions and transactions.
- Provide product and service information to customers.
- Resolve customer complaints and issues efficiently.
- Collaborate with team members to enhance customer service strategies.
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 1-3 years
- Skills and Competencies: Strong communication and interpersonal skills
- Responsibilities and Duties: Ability to multitask and manage time effectively
- Qualities and Traits: Positive attitude and a strong customer service orientation
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