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Full-Time Opportunity: This is a permanent, full-time position with a competitive package and real career growth potential.
Job Description
Description
- Answer incoming calls and respond to customer inquiries in a professional manner.
- Provide information about products and services to enhance customer satisfaction.
- Handle customer complaints with empathy and resolve issues in a timely manner.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve processes and enhance customer experience.
Requirements
- Educational Qualifications: Bachelors degree or equivalent experience.
- Experience Level: 35 years of experience in a call center or customer service role.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Proficient in using call center technology and software.
- Qualities and Traits: Strong problem-solving abilities and a customer-focused attitude.
- Working Conditions: Ability to work...